Shocked to hear a statement from Mr. Sanjiv Bajaj, MD Bajaj Finserv:
"You will see in three months' time on our website and our web app an option, you click it, we will never bother you again. You'll have the right to be forgotten by us but then make sure you don't come back to us for our products and solutions," Bajaj said on telemarketing calls that are used to push loans.
This is sheer arrogance.
The question is:
Did i (never a customer of Bajaj Finserv) register with Bajaj Finserv to get this unsolicited calls? Absolutely no. Yet i have received these unsolicited calls.
If not registered then why are you telling us to visit your website and select an option of right to be forgotten..
Now, the customers of Bajaj Finserv they have to decide whether to opt out of telemarketing or .............
They may say that there is a communication gap or interpretation issues.
The truth : damage is done.
This will open up the doors for Piramal Finance and others who are waiting for an opening.
Rather than stating the headline as don't come back to us for our products and solutions media houses reported headlines as:
Fortune India: Bajaj Finance customers will soon have 'the right to be forgotten': Sanjiv Bajaj
BQ : Bajaj Finance To Offer Option To Avoid Marketing Calls
Moneycontrol: Bajaj Finance to bring down dependence on telemarketing calls: Sanjiv Bajaj
Mint: Will bring down dependence on telemarketing calls: Sanjiv Bajaj of Bajaj Finance
Business Today: Getting pesky loan calls from Bajaj Finance? Here’s what Chairman Sanjiv Bajaj has to say
Great Media Management.